Frequently Asked Questions

Registering with Camp Cover makes shopping faster and more convenient. You’ll be able to track your orders, returns, and refunds with ease. With your permission, we will also keep you updated on exclusive promotions, sales, and events.

Tip: Registering once saves you time at checkout every time you shop.

No. You will only receive marketing emails if you choose to subscribe to our newsletter. You may unsubscribe at any time by clicking the “unsubscribe” link at the bottom of our emails.

Tip: Subscribers often receive early access to sales and new product launches.

If you’ve forgotten your password, click the Forgot Password link on the login page. Follow the instructions in the email we send you to securely reset your password.

Tip: Use a strong, unique password to keep your account secure.

Creating an account is quick and simple. Click Register on our homepage and follow the instructions for new customers. Once registered, you can shop with Camp Cover anytime, anywhere.

Yes. We take your privacy and security seriously. All sensitive data is encrypted during transmission, and we comply with international best practice standards for payment processing. We do not store your PIN or CVV details.

Tip: Look for the padlock icon in your browser bar to confirm a secure connection.

If you notice an error in your order, please call +27 21 905 5005 or email orders@campcover.co.za as soon as possible. We’ll do our best to assist you.

Yes. Gift orders can be placed online in the same way as regular orders.

Tip: Add the recipient’s address directly at checkout to send your gift straight to them.